Poslovi u Telenor-u – Prijavite se do 30.jan.2014

24 jan

Business Contact Centre Team Leader

Our ideal candidate needs to have:
  • University degree
  • Fluency in English
  • Minimum 2 years of experience in mobile services
  • Excellent knowledge of Telenor services and processes
  • Business communications and correspondence ability
  • Excellent planning, organizational and communication skills
  • Goal and results oriented
  • Problem solving ability
  • Ability to work in a busy and stressful environment
  • Ability to work cross-functionally
  • Cooperative, motivated, team player and self driven personality
  • Independent and energetic personality
  • Excellent organizational skills
  • Excellent communication skills


  • Responsible for quick, accurate and qualitative service that team performs to fulfill customers’ expectations
  • Responsible for implementation of Telenor Vision and Values in everyday work with customers and employees
  • Helping customers with their queries providing them with effective solutions and answers, improving their knowledge and satisfaction
  • Set goals and measure progress of the team and build team spirit
  • Represent and effectively communicate the ‘voice of the customer’ to other business units to ensure customer issues are being addressed and expectations are being met, or exceeded
Only shortlisted candidates will be contacted.

Enterprise IT System Engineer

Our ideal candidate needs to have:
  • University degree in IT, Telecommunication, Engineering or related area
  • 3+ years’ experience in an enterprise IT setting
  • In-depth understanding of Linux, Unix operating systems, with particular focus on enterprise level features
  • Experience with VMware vSphere and ESXi installation and configuration
  • Linux/Unix shell scripting languages
  • Fluent in English (both written and verbal)
  • Ability to work in an international team
  • Ability to initiate and drive improvement and change
  • Proven analytical and problem solving skills
  • Mobile, willing to travel mainly in Europe


  • Administration of Linux/Unix operating systems and related software
  • Introduction, implementation, production maintaining, capacity management and performance control of servers and storages, security and access control to all servers and ensuring data integrity in the domain of responsibility
  • Installation, configuration and maintenance of the enterprise IT infrastructure services
  • Installation, configuration and maintenance of virtual and cloud infrastructure
  • Installation, configuration and maintenance of the OSS infrastructure
  • Collaborate with application developers, database administrators, service providers and data center operations staff to address application issues and problems
  • Providing elevated production problem diagnosis and resolution
  • Maintain and create operational documentation
  • Applying  IT methods and procedures in the unit
  • Trend analysis and planning of IT Infrastructure
  • Project work and optimization of systems under operational control
  • Conducting on-job training for lower level staff
  • Requires some off-shift and weekend work with rotating on call coverage


 Only shortlisted candidates will be contacted.
Zaposlimo Srbiju
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Objavljeno od strane na 24. januara 2014. in Zaposlimo Srbiju


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